Project: Start a UX Practice at Badgeville and Redesign the Gamification Cloud Platform
Project
I started the UX practice at Badgeville, reporting to the VP of Product Management. My main task was to rev the current 1.0 UI to a more professional and easy to use 2.0 version
Persona
Gamification platform administrator
Problem
Setting up a system to track and incentivize behavior can be difficult
Goal
Add game mechanics (leaderboards, goals, badges, points, etc.) to my SaaS product or site.
Solution
An implementation and management-centric platform that clearly reflects the conceptual categories that users will work with on the system.
Before Redesign and After
Charting out the Personas that use the gamification platform
User Scenarios
Working with Actual Users
Mind Map of the System Object Relationships
Redesign Proposal
Redesign Proposal Part II
Core User Task Flows
New Information Architecture
High-Level Navigation Model
New Reward Creation
Create a Program (meta object)
High Fidelity Mockup: Leaderboards List
High Fidelity Mockup: Create a Leaderboard
New Reporting & Analytics
New Reporting & Analytics
Building a Pattern Library
API Explorer Redesign
